Scope
The company has considered and determined the material issues that are urgently needed to be carried out for the development to transform to be a sustainable organization from both the perspective of top management within the organization and the perspective of relevant stakeholders in each areas as follows;
Product and service quality
To create quality products and services in the level that can satisfy customers and also meet their needs.
Customer accountability
To conduct business and service for customers with integrity and transparency and to treat all customers equally along with strengthening and maintaining good relationships with customer sustainably.
Climate strategy
To reduce the negative impact and help mitigate the situation of climate change and jointly create a green corporate culture.
Human capital development
To enhance the competency of personnel at all levels to have the potential and readiness for change.
Cyber security and data privacy
To promote cybersecurity and personal information management by strictly complying with each kind of laws, regulations and guidelines.
Supply chain management
To focus in managing from processes of material suppliers, production to delivery products and services to customer by minimizing the environment and social impacts on stakeholders in each area.
Waste Management
To reduce the impact of waste on humans and the environment.
Employee welfare and well-being
To create happiness and well-being in both day life and work life of employees including encouraging employees to take responsibility and build good relationships with society and communities.
Code of conduct and business ethics
To conduct and supervise business under the principles of good governance that is transparent and verifiable.
Innovation and technology
To promote innovation and technology, both new inventions and improvements from existing one which is modernized and can create better results.
